Terms of Service

Last Updated: March 29, 2025

Introduction

Welcome to CDR Elite Writers. These Terms of Service govern your use of our website located at cdrelitewriters.com and the CDR writing services we provide. These Terms constitute a legally binding agreement between you and CDR Elite Writers

By accessing our Website or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access the Website or use our Services.

Effective Date and Amendments

These Terms are effective as of the “Last Updated” date above. We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website or Services after any changes indicates your acceptance of the modified Terms. We recommend reviewing these Terms periodically to stay informed of any updates.

Services Description

Scope of CDR Writing Services

Our CDR writing services are designed to help engineers showcase their competencies effectively for Engineers Australia assessments. We offer the following services:

  1. Competency Demonstration Report (CDR) Preparation
    • Career Episode writing based on your professional experience
    • Summary Statement preparation aligned with Engineers Australia competency standards
    • Continuing Professional Development (CPD) writing
  2. Additional Engineering Documentation
    • Resume/CV writing for engineers
    • Response to assessor comments
    • CDR reviewing and editing
  3. Consultation Services
    • Guidance on Engineers Australia requirements
    • Migration skills assessment advice
    • Document review and feedback

We strive to deliver high-quality, plagiarism-free content that meets Engineers Australia’s guidelines. However, we cannot guarantee approval by Engineers Australia, as the final assessment decision remains with them.

User Accounts and Responsibilities

When you create an account with us, you must provide information that is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  1. Provide accurate and truthful information about your engineering experience and qualifications
  2. Respond promptly to requests for additional information
  3. Review all documents we prepare and provide feedback
  4. Use our Services only for legitimate purposes related to Engineers Australia assessments
  5. Notify us immediately of any unauthorized access to your account

We reserve the right to terminate accounts that violate these Terms or engage in fraudulent activity.

Payment Terms

Fees and Payment

Our fees for Services are as listed on our Website or as quoted to you directly. All fees are in Australian Dollars (AUD) unless otherwise specified. Payment must be made in advance of service delivery unless otherwise agreed in writing.

We accept payment via:

  • Credit/debit cards
  • Bank transfers
  • PayPal
  • Other payment methods as specified on our Website

Refund Policy

Our refund policy is as follows:

  1. Cancellation before work begins: Full refund minus administrative fees (10% of the total amount)
  2. Cancellation after work begins but before delivery: Partial refund based on work completed
  3. After delivery of completed documents: No refund unless we fail to meet our service guarantees

Refund requests must be submitted in writing to our customer service team within 7 days of service delivery.

Prohibited Activities

You may not use our Website or Services to:

• Submit false, misleading, or fraudulent information
• Infringe on intellectual property rights of others
• Engage in any illegal activities or violate any laws or regulations
• Attempt to gain unauthorized access to our systems or interfere with the Website’s functionality
• Harass, threaten, or intimidate our staff or other users
• Submit content that is offensive, defamatory, or discriminatory
• Use our Services to create documents for individuals other than yourself without proper authorization
• Reverse engineer, decompile, or attempt to extract the source code of our Website
• Scrape, data mine, or otherwise extract data from our Website in an automated manner
• Circumvent or manipulate our fee structure or billing process

We reserve the right to refuse service, terminate accounts, and take appropriate legal action for violations of these prohibitions.

Intellectual Property Rights

Our Intellectual Property

The Website, including its content, features, and functionality, is owned by CDR Elite Writers and is protected by copyright, trademark, and other intellectual property laws. Our name, logo, and all related names, logos, product and service names, designs, and slogans are our trademarks or registered trademarks.

You may not use, reproduce, distribute, modify, or create derivative works of our content without our express written permission.

Your Content and Documents

When you provide information for CDR preparation:

  1. You retain ownership of your personal information and professional experiences
  2. You grant us a non-exclusive license to use this information solely for providing our Services to you
  3. We transfer to you the rights to the specific documents we create for you upon full payment

We may use anonymized, general concepts and formats from previous work as templates, but we never reuse specific content created for one client for another client.

Confidentiality

We treat all information you provide as confidential. We will not disclose your personal or professional information to third parties except:

  1. As necessary to provide our Services
  2. With your explicit consent
  3. If required by law or legal process
  4. To protect our rights or property

Our full Privacy Policy is available here.

Limitation of Liability

To the maximum extent permitted by law, CDR Elite Writers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, resulting from your use of our Website or Services, even if we have been advised of the possibility of such damages.

Our total liability for all claims related to these Terms or our Services shall not exceed the amount you paid to us for the Services giving rise to the claim.

We do not guarantee that:

  1. Engineers Australia will approve your CDR or grant a positive skills assessment
  2. Our Services will meet your specific requirements or expectations
  3. Our Website will be uninterrupted, timely, secure, or error-free

You acknowledge that the ultimate responsibility for the content and accuracy of your CDR lies with you, and that Engineers Australia’s assessment criteria and processes are beyond our control.

Indemnification

You agree to indemnify, defend, and hold harmless CDR Elite Writers and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

  1. Your use of our Website or Services
  2. Your violation of these Terms
  3. Your violation of any rights of another person or entity
  4. Your submission of false or misleading information

Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination:

  1. Your right to use our Services will cease immediately
  2. You remain liable for any outstanding payments
  3. Sections of these Terms that by their nature should survive termination shall survive

Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

Any dispute arising from these Terms or our Services shall be resolved through:

  1. Informal Negotiation: Parties will attempt to resolve any dispute through good-faith negotiation before pursuing other remedies
  2. Mediation: If negotiation fails, parties agree to mediation in accordance with the rules of the Australian Disputes Centre
  3. Arbitration: If mediation fails, disputes shall be resolved by binding arbitration in Australia

You agree that any claim must be brought in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms constitute the entire agreement between you and CDR Elite Writers regarding our Services and supersede all prior agreements and understandings, whether written or oral.

Contact Information

If you have any questions about these Terms, please contact us:

Acceptance of Terms of Service

By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.